Your Questions,
Clearly Answered.

SafePractix is an AI-powered medico-legal protection platform for doctors and healthcare establishments in India. It combines high-limit Professional Indemnity Insurance (₹1 Cr+ coverage via trusted partners like ICICI Lombard & HDFC ERGO) with: audio-video recorded consents (cloud-secured), blockchain tamper-proof records, AI risk prediction, 24/7 SOS helpline, and access to 500+ specialist lawyers and 200+ senior doctors. Designed to prevent disputes, strengthen defences, and provide complete peace of mind.

No, it is not statutorily mandatory under a national law for all doctors. However, many hospitals, clinics, and credentialing bodies require it for employment or practice privileges. It is highly recommended given the sharp rise in medico-legal cases under the Consumer Protection Act (CPA), medical councils, and courts.

Traditional policies are reactive — they cover financial losses after a claim. SafePractix is proactive: it bundles insurance with AI diagnostics (predictive risk warnings), blockchain-immutable records (stronger court-admissible evidence), AV-recorded consents (reduces miscommunication claims), and elite legal support. This often lowers claim likelihood and speeds up resolutions.

Coverage protects against claims of professional negligence, errors, omissions, misdiagnosis, or treatment issues. It includes:

• Compensation and settlements
• Legal defence costs (lawyers, court fees, expert witnesses)
• Out-of-court resolutions
• Confidentiality breaches, document loss, and defamation
• Online and telemedicine consultations
• Vicarious liability (for establishments)

All on a claims-made basis with retroactive cover (subject to policy terms).

No — standard exclusions apply for intentional or criminal acts, fraud, or wilful negligence. Coverage applies only to unintentional professional errors and omissions.

Yes — most plans include retroactive protection for incidents before membership, provided no prior claims exist for those incidents. Full details are in the policy terms and conditions.

Annual fees start at ₹10,000 (Individual Basic: ₹1 Cr coverage) up to ₹1,00,000+ (Enterprise for large hospitals). Plans include the full tech suite plus insurance — often better value than standalone policies. Visit our Pricing page for full details.

Premiums are based on: specialty (higher-risk specialties carry higher fees), practice volume, location, chosen coverage limit, and claims history. SafePractix offers fixed plan tiers with AI-enhanced recommendations tailored to your practice profile.

Contact our 24/7 SOS helpline immediately via the mobile app or website. Provide your membership details — we offer immediate guidance, document support, and escalation to our expert panel including Supreme Court Senior Advocates. Do not respond to the notice directly without legal advice.

Report the incident via our helpline or dashboard. Our team handles insurer notification, coordinates your legal defence (with your approval), and manages proceedings end-to-end. We achieve high success rates by leveraging proactive blockchain records and AV consents already on our platform.

Yes — compliant with the IT Act, DPDP Act, and HIPAA-aligned standards. All data is AES-256 encrypted, blockchain-secured, and analytics are fully anonymised. We never sell your data to third parties.

Licensed medical practitioners (MBBS, BDS, MDS, specialists), consultants, clinics, nursing homes, hospitals, and hospital chains across India. We cover all major specialties and practice types.

Sign up on the website, complete the AI-assisted application (takes under 15 minutes), pay the annual fee, and your membership activates immediately. You get instant access to all platform tools and your insurance certificate.

Memberships are non-refundable as per our terms (aligned with insurance policy standards), but flexible plan upgrades are available at any time. Contact our support team for specific queries.